Frequently Asked Questions
Communicate directly with space owners by sending them a message through their listing page. Once set, complete the booking directly online via the “Request to Book” button. After the owner accepts your request, the booking confirmation details, including the full address, will be shared via email and can also be viewed in your ‘Booker Portal’ dashboard.
When submitting a booking request, we will proceed with the authorization from the bank and payment will be held in escrow. Once the Home Studio has confirmed the request, the payment will be captured and you will be charged. In the unlikely case that the booking is not confirmed, the authorization will be cancelled and funds immediately released. Invoices will be sent out within 3 days after the shoot.
A 10% discount is automatically applied on all bookings of 8 hours or more! Owners should be directly contacted for additional discounts or specific budget requests.
Home Studios are asked to respond to requests within 2 calendar days however, in most cases you will receive a response within 24 hours, if not earlier.
Most of our Home Studios are open to offer 15/20 minute previews of their space before a booking. Owners can be directly contacted for specific arrangements.
When a booking request is accepted, you enter into a direct contract with the Home Studio owner (further details are outlined in our Terms and Conditions). When booking through our platform, you are required to have your own liability insurance.
Full refund for cancellations made at least 7 calendar days before the scheduled start time of the Booking. 50% refund for cancellations made between 7 days and 24 hours before the event start time of the Booking. Cancellations submitted less than 24 hours before the booking start time are not refundable. The service fee in all cases will be non-refundable. For more information on our cancellation policy please refer to our Terms & Conditions.
Extending the booking time on the day of the shoot is possible. If the owner of the Home Studio agrees to it, the additional hours must be booked directly through our website within 72 hours after the end time of the shoot; extra hours will be accordingly factored in the final invoice.
Absolutely! Owners can be directly contacted for specific arrangements.
There are no specific regulations around the owners’ presence during a shoot. Owners can be directly contacted for specific arrangements.
Our Home Studios are beautifully styled with the intention of being used as ‘ready-to-shoot’ locations, however, should you need to rearrange furniture or make changes, this can be agreed upon with the owner beforehand and specified in the “special requests” section of the booking request form. The space must then be returned to its original layout.
Complete your application directly online by filling in a short form gathering details of your space (such as availability, price, house rules… etc.) and upload 8-10 photos. If your application is successful, as a final step, you will be asked to provide additional information in order for us to process payments for bookings. Please note that for the time being we can only accept private individuals and not businesses.
Listing a space is completely free. You can provide your own photos and become a Home Studio at no cost. Once a booking takes place, Homemade Studio will deduct a 15% service fee (VAT included) from the final payment.
No, you can also just be renting but we recommend that you have approval from your landlord!
We welcome you to set your own hourly price. A 10% discount will automatically be applied to all bookings of 8+ hours in order to offer a day rate. At times, bookers might ask for additional discounts to accommodate their specific budget and the decision to grant this is absolutely yours. Should you require some guidance we are always happy to help and if you do decide to offer an additional discount, please let us know and we will temporarily adjust the hourly price for you. Please note that the listed price will be predominantly for photo, video and smaller film shoots but should you receive a request for a larger feature film or TV production, we can help you set a higher price as usually this entails a larger crew size and may require more changes within your home.
The bookers will range from creative agencies, to brands, magazines, fashion, films, editorial and advertorial productions in virtually every genre: fashion, music, home decor, catalogue, e-commerce, people, food and beverage etc. Each time you receive a request, you will be provided with information about the booker and how they intend to use your space.
Bookers will usually send you an initial direct message via the website to check your availability and discuss details of the shoot. You will receive an email notification of all incoming messages and we strongly encourage you to reply within 24 hours. Once agreed the client will submit a booking request outlining the shooting date and times, crew size and shooting purpose. You will be notified via email and asked to accept, decline or message the booker directly via your personal dashboard. Unless there are major impediments, we ask our Home Studios to try to accept most incoming requests. Confirmation details will then be shared via email and can also be viewed in your ‘My Home Studio’ dashboard.
You can either welcome the team in your space and return before the end of the shoot or you can be present during the shoot (where possible, we strongly encourage owners to stay in the rooms that are not being used so as to not disturb production).
The shooting date and time, purpose and number of crew members will always be specified in the booking request to ensure you know what to expect. Slight changes to the layout of the space may be carried out while more substantial changes should be communicated and agreed upon beforehand. By the end of the booking your space will be returned to its original set-up. We deeply care about our Home Studios and this is why we ask you to set your own rules and restrictions in order to feel comfortable at all times.
If the booker needs to extend the booking time, we would kindly ask you to inform us during the shoot or within 48 hours after its end time; extra hours will be accordingly factored in the final invoice.
If the booker shows up with a bigger crew size than declared, we would kindly ask you to inform us during the shoot or within 48 hours after its end time; a penalty might apply and accordingly factored in the final invoice.
As per our Terms & Conditions, bookers are required to leave the space tidy and in the same condition in which it was received but we do not offer additional cleaning services; we therefore ask you to factor this in the hourly price.
As part of our Terms and Conditions, all bookers must have their own insurance in order to rent Home Studios through our platform. This means that in the unlikely case that your property is damaged during a shoot, the booker will be legally liable for the damage. You will be required to inform us within 48 hours after the end time of the shoot so that we can promptly contact the booker.
When a booking is made through our platform, the booker is charged in full through our secure payment provider, Stripe Connect. Once the shoot has taken place, you will be paid directly into the provided account within 10 days. Homemade Studio will take care of all administrative tasks, including invoices.